can i vent? it never ceases to amaze me. we're in a recession. people aren't necessarily blowing money these days. but yet, customer service still sucks. these business people - both small and large companies - act as if we have no choices. like my money doesn't spend anywhere but with them. yawl know i'm planning a wedding. i'm not bridezilla. yet. but i'm amazed at how unresponsive these business owners are. i'm going to start dropping names, soon. thank you. i feel a little bit better.